values and rewards its employees, as well as encourages a friendly and
productive working environment. In 2018, Basware took steps to improve its
employee engagement, performance culture and career development.
organizes YourVoice employee engagement survey annually and follows up the
results through action points each year. In 2018 the survey had a response rate
of 90% and the results showed improvements from previous year in several areas
from visible company culture to managers’ leadership. Employee engagement was
measured through questions on recommendation, motivation, pride and commitment.
For example, 72% of Basware’s employees agreed that “they would recommend a
friend” to work at Basware.
employees are living our four core values: ‘Lead the way’, ‘Drive customer
success’, ‘Strive for Excellence’ and ‘Inspire and be inspired’. On average
approximately 90% of our employees responded either positively or neutral on
statements about our values in the annual survey. The responses showed that
Basware succeeds best in ‘Leading the way’ by striving for continuous
improvement and having immediate managers with good leadership skills.
2018 Basware took steps to further improve its performance culture by adding
peer-to-peer feedback to employees’ performance review discussions, organizing
a webinar on performance and feedback as well as encouraging employees to
identify and celebrate high performing colleagues through internal
launched a career workshop program to provide its employees an opportunity to
discuss and get feedback on their career plans and development. The workshops,
organized in all Basware’s locations in 14 countries, received great feedback
from the participants. Workshops’ group discussions helped employees to define
the next steps for their careers and identify areas of improvement to reach
their career objectives.
addition, Basware continued to offer development opportunities by organizing
several training sessions globally with focus on leadership, project management
and facilitation, expertise skills, coaching and communication.
Read more: Basware careers